Frequently asked questions

Have some questions? Look no further. From managing your account to understanding how estimates work, we've got you covered. Can't find what you're looking for? Our friendly assistants are standing by, ready to provide personalized support.

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What is travel time and how does it work?

Moving

Will my items be safe?

Self Storage

Will I be able to access my storage unit when the rental office is closed?

Self Storage

What kind of information are the movers looking for to provide an accurate estimate?

Estimates

What is the difference between local and long distance moving?

Moving

What can I do to be as prepared as possible?

Moving

Should I use plastic moving containers instead of boxes?

Packing

How do I pack pictures?

Packing

How do I pack kitchen appliances?

Packing

How long will it take to ship my container to my new home?

Portable Storage

How much will a container hold?

Portable Storage

How long do I have to load and unload my container?

Portable Storage

How do I pay for my unit?

Self Storage

How do I know what kind of packing supplies I will need?

Packing

How do I find reputable movers?

Moving

Do you offer services in remote areas?

Moving

Can I leave the top of the boxes open?

Moving

Do we supply moving vans/transportation?

MoveBuddy

Do I need to rent a unit for an agreed upon period of time?

Self Storage

Do I need to present at the time of delivery?

Portable Storage

Can I bring my own storage unit lock?

Self Storage

Can I provide access to my storage unit to someone else?

Self Storage

Can you help with full-service moves?

MoveBuddy

Are portable storage containers weather resistant?

Portable Storage

Are there any items the movers will not take?

Moving

What is MoveBuddy?

MoveBuddy

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